1. Subscription Refunds
- Afrigop Entertainment TV subscriptions are non-refundable. Once a subscription payment has been processed, it cannot be refunded.
- In cases where you are unable to access our service due to technical issues caused by Afrigop Entertainment TV, you may be eligible for a credit on your account.
2. Partial Refunds
No partial refunds will be issued for unused portions of a subscription or for downgrades during the billing cycle.
3. Exceptional Circumstances
Refunds may only be issued under exceptional circumstances at the discretion of Afrigop Entertainment TV. Any requests for a refund must be submitted in writing to our customer support team.
4. Third-Party Payments
If you subscribed through a third-party provider (e.g., Stripe), you will need to contact them directly for any refund inquiries as Afrigop Entertainment TV cannot process refunds for third-party transactions.